How We Work

we work remotely

How to request Remote IT Support Service

  1. Your name
  2. Your email address
  3. Send us your TeamViewer ID and Password (below sample screen) – Click and  provide your ID and password
    For e.g. ID: 220 787 186, Password: 7901
    TeamViewer ID
  4. Problem description: Explain what computer issue you are experiencing
  5. Our engineer will remote in to your PC and solve your problem.
  6. We will make sure we solved your computer issue, then only charge you.

We will send you invoice after job completed. Below with our Remote IT Support Rate

Number of Incident Charges
1 Incident RM40
2 Incident (Same Computer) RM70
2 Incident (Different Computer) RM40 each